Instructor: Dr. Marcia D. Dixson
Office hours: TR 2:00 - 4:00
and happily by appt.
Office: NF 230B
Phone: 481-6558 Email: dixson@ipfw.edu
Link to pdf of syllabus |
1. Define complaints
2. Why do partners complain? What do they complain about?
3. What does facework have to do with complaints?
4. What are the reasons for and consequences of withholding complaints?
5. When is complaining functional?
6. When is withholding complaints functional?